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Director, Office for Multicultural Learning

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Posting Details

Position Information

Position Title Director, Office for Multicultural Learning
Department Ctr for Multicultural Learning
Fixed Term End Date
Part Year No
Part Year Months
FLSA Status Exempt
Standard Hours (hours per week)


Position Summary Information

Position Purpose

The Director of the Office for Multicultural Learning (OML Director) supports the structure, direction, services, and programs of OML. The OML Director develops, implements, and assesses programs and initiatives that focus on diversity, multicultural learning, social justice, and inclusive excellence. The OML Director oversees strategic planning, assessment, budget management, staff development, and relationship building with campus partners while also serving as an advocate, advisor, and mentor to OML staff and students in general. The OML Director plays a key role in promoting an inclusive campus climate through collaborative efforts with students, staff, and faculty, including collaborating with the Undocumented Student Working Group on initiatives related to undocumented and mixed status members of the SCU community and immigration issues broadly.

Essential Duties and Responsibilities

1. Staff Supervision and Leadership (25%)
• Provide leadership, strategic direction, and oversight for the Office for Multicultural Learning (OML).
• Provide support and direction for the Rainbow Resource Center (RRC).
• Hire, train, supervise, and evaluate professional, paraprofessional, and student staff for OML and the RRC.
• Manage the operations and budget of OML and RRC.
• Provide oversight for the marketing of OML and RRC including websites, social media, and other marketing materials.
• Develop and coordinate an assessment plan to meet the departmental mission and goals for diversity, multicultural learning, social justice, and inclusive excellence.
• Develop, implement, and evaluate a strategic plan for OML including a mission statement, strategic goals, learning objectives, and competencies.

2. Program and Curriculum Development (25%)
• Design, develop, and implement campus-wide programs for diversity, multicultural learning, social justice, and inclusive excellence grounded in multicultural competencies and/or OML learning objectives.
• Develop curriculum for diversity training to support campus-wide education and promote a positive campus climate for, but not limited to, Community Facilitators, Orientation Leaders, and incoming students.
• Provide support through advocacy and programs for first generation college students.
• Provide support through advocacy and programs for undocumented students.
• Provide leadership for signature programs such as the Multicultural Welcome Dinner, Ethnic and LGBTQ Senior Ceremonies, and the Difficult Dialogue Series.
• Provide leadership for the Ethnic History and Heritage Months through collaborative efforts with students, staff, and faculty.
• Manage the application and fund disbursement processes for the Multicultural Learning Grant and Erkman Grant.
• Plan, coordinate, and facilitate programs that support undocumented students including community-building events, networking with alumni, legal consultations, and workshops related to such topics as Knowing Your Rights and Life after College.
• Assist in coordination of UndocuAlly trainings for students, and help with facilitation for UndocuAlly trainings for faculty and staff.
• Develop a multilingual family newsletter to help families better support their children, especially first-year students.
• Target programming for junior and senior students of color and other underserved groups.
3. Committee Work and University Service (20%)
• Develop collaborative relationships with students, staff, faculty, and other partners to meet programming goals.
• Collaborate with the LGBTQ (Lesbian, Gay, Bisexual, Transgender, and Queer) Allies Network and Women of Color Network to support campus-wide education and promote a positive campus climate.
• Co-chair the Perspectives Committee to foster intergroup dialogue, social justice, and social identity development for students and student leaders.
• Serve as a member of the University Council on Inclusive Excellence.
• Act as a liaison to other departments and offices within the University and related outside groups as appropriate to areas of responsibility.
• Meet regularly with the Undocumented Student Working Group to plan and coordinate initiatives that address the needs of undocumented and mixed status members of the SCU community.
• Develop and chair committees as needed to further enhance the campus commitment to diversity, multicultural learning, social justice, and inclusive excellence.
• Serve on University committees as assigned.

4. Advising (20%)
• Advise the Multicultural Center (MCC) chartered student organization which includes but is not limited to: meeting weekly with MCC staff, approving hours of MCC staff, providing guidance through board development, planning events, navigating campus policies, and reviewing budget and major purchases as needed.
• Advise the Inclusive Excellence Student Advisory Council.

5. Policy and Procedure Development, Interpretation, and Implementation (5%)
• Provide advice, consultation, and support for OML strategic planning, assessment, programming, and responses to issues and trends.
• Interpret for students and enforce University and departmental policies.

6. Other (5%)
• Serve as a resource for students, staff, and faculty.
• Research trends and best practices related to and issues of diversity, multicultural learning, social justice, and inclusive excellence.
• Develop relationships with external constituents.
• Confer with, counsel, and advise students, faculty, staff, and parents regarding programs, services, and opportunities offered by OML.
• Perform other duties as assigned by the Assistant Dean and Associate Dean of Student Life.


1. Recommends initiatives and implements changes to improve quality and services.
2. Identifies and determines cause of problems.
3. Develops and presents recommendations for improvement of established processes and practices.
4. Maintains contact with students and solicits feedback for improved services.
5. Maximizes productivity through use of appropriate tools, planned training, and performance initiatives.
6. Researches and develops resources that create timely and efficient workflow.
7. Ensures completeness, accuracy, and timeliness of all operational functions.
8. Prepares progress reports that informs supervisor of project status and deviation from goals.
9. Prepares and submits reports as requested and required.
10. Develops and implements guidelines to support the functions of the department.

Provides Work Direction

1. Assistant Director
2. Office Manager (Part-time)
3. Graduate Assistants (1-2)


To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position also requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

Physical Demands

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. In accordance with the Americans with Disabilities Act (as amended), California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified individuals with disabilities. A qualified individual is a person who meets skills, experience, education, or other requirements of the position, and who can perform the essential functions of this position with or without reasonable accommodation.

1. Considerable time is spent at a desk using a computer terminal.
2. May be needed to occasionally lift and carry boxes as well as assist with setting up/tearing down tables, chairs, and other furniture and equipment for events.
3. May be required to travel to other buildings on campus for meetings and events.
4. May be required to attend conferences, trainings, and meetings within the Bay Area, within the State of California, or at out-of-state locations.

Work Environment

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this position.

1. Indoor office environment with windows, lounge, and restrooms.
2. Cubicle office space with no ceiling.
3. Private conference rooms available for confidential meetings with students and colleagues.
4. Frequent interruptions by students for both scheduled appointments and drop-in meetings.


• Understanding and support of the Jesuit tradition of education and a commitment to the fundamental values of service to others, community, and diversity as well as commitment to and demonstration of skills, knowledge, and awareness to serve the unique needs of the diverse campus community of Santa Clara University.
• Understanding of Student Development Theory (including Racial and Ethnic Identity Development and Gay, Lesbian, and Bisexual Identity Development), Social Change Model of Leadership, and Critical Race Theory.
• Understanding of the undocumented student experience, immigration policy, and other relevant information


• Competency working with students of different cultural, ethnic, racial, and socioeconomic backgrounds with a special sensitivity to how personal experiences affect the transition into the University environment.
• Oral and written communication skills, including experience in delivering workshops and speaking to groups of various sizes.
• Organizational skills including time management, multitasking, and project completion.
• Commitment to customer service, both internal and external to the department.
• Proficiency in Microsoft Office.
• Experience or ability to learn TerminalFour (T4) web content management system
• Ability to communicate in conversational and written Spanish strongly preferred.


• Demonstrated experience with developing, implementing, and evaluating programs, specifically those focusing on diversity, multicultural learning, social justice, and inclusive excellence.
• Demonstrated experience with advocating for and working with students of color, LGBTQ students, first-generation college students, and undocumented students.
• Demonstrated experience with supervising professional staff and student employees.
• Demonstrated experience with advising student organizations.
• Demonstrated experience with managing budgets.
• Demonstrated experience with developing a strategic plan.
• Demonstrated experience with developing a comprehensive assessment plan for a department and its programs and services.
• Demonstrated experience with developing and assessing competencies.
• Demonstrated experience with completing projects from inception to implementation.
• Demonstrated experience with cultivating collaborative interpersonal relationships with internal and external constituencies.
• Demonstrated experience with working beyond conventional business hours by having the flexibility to work in the evenings and on weekends when necessary.
• Demonstrated experience with independently carrying out tasks of varying complexity.
• Demonstrated experience with exercising sound judgment and maintaining confidentiality.

Education and/or Experience

• Master’s degree required in student affairs, higher education administration, counseling, or other relevant program.
• At least seven years of progressively responsible work in an academic setting or commensurate experience.

Salary Information Hiring Range: $3145 - $3697 semi-monthly

Posting Detail Information

Close Date
Open Until Filled Yes
Special Instructions to Applicants
EEO Statement

Santa Clara University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity and inclusion, and, in this spirit, particularly welcomes applications from women, persons of color, and members of historically underrepresented groups. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, status as a protected veteran, status as a qualified individual with a disability, or other protected category in accordance with applicable law. The University will provide reasonable accommodations to individuals with a disability.

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

About Santa Clara University

Santa Clara University is a comprehensive Jesuit, Catholic university located in California’s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master’s, Ph.D., and law degrees.

Santa Clara University does not sponsor work visas for staff positions. If hired, individuals must independently provide proof of their eligibility to work in the United States.

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • WEB-SC: SCU Website
    • SCU: University Promotion/Transfer
    • SE: Self
    • PE: Periodical
    • ER: SCU Employee Referral
    • LN: Other Newspaper
    • CF: Conference
    • WEB-O: Other website
    • OS: Other
    • Asians in Higher Education
    • Assoc of Jesuit Colleges & Universities
    • CAL Jobs
    • Blacks in Higher Education
    • HigherEd Jobs
    • Hispanics in Higher Education
    • Latinos in Higher Education
    • LGBT in Higher Education
    • Native Americans in Higher Education
    • Northern California Higher Education Consortium
    • Veterans in Higher Education
    • Women and Higher Education
  2. * Are you a current or former Santa Clara University employee?
    • Yes
    • No
  3. * Are you legally eligible to work in the United States?
    • Yes
    • No
  4. * What is the highest level of education that you have completed?
    • High School Diploma
    • Professional Certificate
    • Associate's Degree
    • Bachelor's Degree
    • Master's Degree
    • JD
    • PhD
  5. * Do you have 7+ years of related experience?
    • Yes
    • No
  6. * Do you have experience working in an educational setting?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume
Optional Documents